Dear Seychelles Attendees,
As the curator of the trip, I want to sincerely apologize for your travel experience in Seychelles. There were a mix of controllable and uncontrollable incidents within the yacht industry that resulted in an unfortunate experience for some. I will learn from these lessons and implement new practices moving forward.
I did something new, in a new market, with a different product, and regrettably there were some shortcomings. This was an attempt to show our partners that we need to and could indeed add Africa to the portfolio. I had a learning curve with this destination and made decisions that affected the guests’ experiences in the end.
I overreached and I apologize that parts of the experience did not achieve expectations as was intended like our other locations. I hear the communities’ concerns and questions of the Yacht ‘Nik product and will do my best to address them. I continue to search for and improve processes to meet the expectations of attendees. In my trips, I try to do new things not typically offered to minorities, and with that comes a lot of moving parts. I will also work on improving my team, partnerships and offerings to continue making the trips a vibe for the culture.
Next steps are working with the charter company to further resolve the issues of those attendees who had problems on the trip.